That's bloody marvellous, thank you. Office of Fair Trading, got it. And yes, that is a very timely reminder about the whole federal nature of the law here--I keep forgetting, and it obviously would have been a waste of time trying to pursue things locally!

Informing lastminute.com that I'm going that route is also a great idea; I will do so.

I was going to get googling today, but you've saved me some angst (especially the reminder regarding the difference in law between the states). Thanks so much, again. :-)