trixtah: (Servalan)
[personal profile] trixtah
Firstly, our divisional (the "technology" group) mission statement:

To strategically enable the delivery of services to [our organisation's] customers through the definition, implementation and management of asset & technology solutions in domestic and global markets.

Trans: Providing asset and technology services for [our organisation].

We're undergoing a re-org at the moment, and apparently email is going to be spun off from the OS team (anyone's usual definition of a "systems" team) to the "business systems" team - which consists of our document management system, and our billing system (both of which are applications which sit on top of Oracle databases). Wow, I'm just in awe of the obvious synergies of this move.

Secondly, a call logged from my favourite salesman in the Middle East. He's had to request that a couple of sender addresses be exempted from our RBL in the past - and now he's requesting a couple more exemptions:

customer needs a solution and would like to be able to recieve all emails, not just unblocked emails everytime he has an email blocked. customer advised he would make a complaint if a solution was not found.

I'm only too happy to help! I will put in a special rule so that he will get each and every piece of email that is ever sent to him. No problem at all!

...When I say that 90% of attempted connections to our mail system consist of spam/malicious content, you might get a feel for the implications. He obviously hasn't thought of them. I. Can't. Wait.
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