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Grizzle some more?
Day from hell. 300-400-odd users without email for 9 hours. Wah! And since I'm responsible for the email AND the restore from backup, no fobbings-off-onto-someone-else, nuh uh. If our restores had been working, it would have taken 1/2 an hour to get everyone's email back. But no, there was a bug in our backup software, which required several hours of phone with the support guys here, and a fairly frustrating hour or so conferencing with the US support guy. And it turns out it was a "known issue" and they are in the process of making a patch. In the meantime, "apply this patch - though it's not really a patch - and do your restore. Make sure you uninstall it afterwards." Wow, words to instil a ton of confidence.
Still, it worked. In the aforementioned 1/2 hour. So I actually ended up going home at 5:30, my normal knock-off time. Heh. And thank god our backup data was good. Despite the problems getting it back in the right place, I can't imagine the fallout if the data we were trying to bring back was screwed. Actually, I can imagine, and it's not a pretty sight. Most of that nine hours - other than actually trying to do my job - was spent worrying about that particular scenario.
But all's well that ends well. Especially since I scoffed some disgusting food and swilled a couple of glasses of wine. (You know, that's how I know I really am middle-class now - I keep a decent bottle of wine around most times).
Biggest bummer about today, once the stress was over, is the fact that I had to cancel a haircut. Now I have to go to Hawaii woolly. Oh well, my partner-in-crime has seen my abysmal bedhair before - I'm sure she won't run away screaming. I hope. :-)
Day from hell. 300-400-odd users without email for 9 hours. Wah! And since I'm responsible for the email AND the restore from backup, no fobbings-off-onto-someone-else, nuh uh. If our restores had been working, it would have taken 1/2 an hour to get everyone's email back. But no, there was a bug in our backup software, which required several hours of phone with the support guys here, and a fairly frustrating hour or so conferencing with the US support guy. And it turns out it was a "known issue" and they are in the process of making a patch. In the meantime, "apply this patch - though it's not really a patch - and do your restore. Make sure you uninstall it afterwards." Wow, words to instil a ton of confidence.
Still, it worked. In the aforementioned 1/2 hour. So I actually ended up going home at 5:30, my normal knock-off time. Heh. And thank god our backup data was good. Despite the problems getting it back in the right place, I can't imagine the fallout if the data we were trying to bring back was screwed. Actually, I can imagine, and it's not a pretty sight. Most of that nine hours - other than actually trying to do my job - was spent worrying about that particular scenario.
But all's well that ends well. Especially since I scoffed some disgusting food and swilled a couple of glasses of wine. (You know, that's how I know I really am middle-class now - I keep a decent bottle of wine around most times).
Biggest bummer about today, once the stress was over, is the fact that I had to cancel a haircut. Now I have to go to Hawaii woolly. Oh well, my partner-in-crime has seen my abysmal bedhair before - I'm sure she won't run away screaming. I hope. :-)